This endpoint allows you to list the tickets opened on your account.

Listing Tickets

A GET returns the tickets for your organization, most recent first.

• uuid - the UUID of the ticket, filterable as uuid.
• contact - the UUID and name of the contact (object), filterable as contact with UUID.
• status - the status of the ticket, either open or closed.
• topic - the topic of the ticket (object).
• assignee - the user assigned to the ticket (object).
• opened_on - when this ticket was opened (datetime).
• opened_by - the user who opened the ticket (object).
• opened_in - the flow which opened the ticket (object).
• modified_on - when this ticket was last modified (datetime).
• closed_on - when this ticket was closed (datetime).

Example:

GET /api/v2/tickets.json

Response:

{
    "next": null,
    "previous": null,
    "results": [
    {
        "uuid": "9a8b001e-a913-486c-80f4-1356e23f582e",
        "contact": {"uuid": "f1ea776e-c923-4c1a-b3a3-0c466932b2cc", "name": "Jim"},
        "status": "open",
        "topic": {"uuid": "040edbfe-be55-48f3-864d-a4a7147c447b", "name": "Support"},
        "assignee": {"email": "bob@flow.com", "name": "Bob McFlow"},
        "opened_on": "2013-02-27T09:06:15.456",
        "opened_by": null,
        "opened_in": {"uuid": "54cd8e2c-6334-49a4-abf9-f0fa8d0971da", "name": "Support Flow"},
        "modified_on": "2013-02-27T09:07:18.234",
        "closed_on": null
    },
    ...